1 reviews | Active since Apr 2015
telkom and it's false promises
I took a contract with telkom on the 7th of October 2014 and was told that I would be getting unlimited mobile data which is suppose to be for a year but I received an sms telling me that my mobile data network has been paused because I used up all my bundles surprisingly since am suppose to have unlimited data till September of 2015 .when I called into the call centre was told it was a promotion that ended 31st March .but we were not notified of that change telkom has engaged in what we call false advertising just to pull customers and now are not keeping their word they just full of lies and giving me excuses not to live up to their 1 year obligation....I am very angry and will not b recommending telkom to any of my friends or family members NO ONE. . <br> <br> #ANGRYCUSTOMER<br> #DISAPPOINTED.<br> <br> BY Precious
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM104755.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM104755.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
