Telkom and how they continue to take advantage of their customers.

An employee at Telkom Vaal Mall has been using my sim card *******ly without my permission. I am now being charged/debited ridiculous amounts of money because of this ********** individual. I sent my phone in for repairs on the 16th of December 2017 with my sim card inside the phone. I did not know that I was supposed to take the sim card out but I also did not expect a Telkom employee to increase my temporary and permanent amount without my authorisation. I have tweeted TelkomZA giving them all my information and they still have not gotten back to me. I have also opened a case of ***** against them and their employee at the SAPS. I am also going to file a complaint against them at NCC and ICASA. This has been one of the most emotionally taxing and distressing situations I have been through. I have had to spend money that I do not have, my bank is sending me messages informing me of my credit being affected. Now I will have to be paying charges for dishonoured fees that have nothing to do with me. I do not want anything to do with Telkom, as soon as I can get rid of this contract with them, the better.