Telkom and EVERMARC holdings incompetence

I bought an office from them in October and it arrived without a simcard, no one is taking accountability for anything and it’s January now and still no communication from them. Even after reaching out to the countless times. Simanga Ntsingila who was assisting me has tried to reach out to the EVERMARC HOLDINGS team but no one is getting back to us and no one is taking accountability for this mess