LN
Londi N

1 reviews | Active since Jun 2019

03 Jun 2019, 22:43

Telkom Amanzimtoti what a waste.

I am a Telkom customer with 2 contracts. My first issue is that when I was signing up for my first contract I specifically asked the consultant to give me a top up deal than he said the deal that he is giving me it will automatically change after a month because he can't do it immediately. After few months I tried topping up it didn't allow me and that when I called the support center and I was told it wasn't a top up deal.so I want a top up deal cause they sold me something I didn't asked for.....

My second issue I took another phone with you guys and I took it for repairs since 31st of December and I was told that they were going to get back to me after 7 days with a quotation but that didn't happen, than I received a SMS saying I need to pay aR189.75 for rejected quote which I didn't receive. I have been to the store several times and calling for support center they are not taking my query into attention it almost 6 months and still paying for that phone even the sim card was not taken out from the phone

Telkom really don't care about their customers. I'm so tired of going up and down and being told different things about different people who are suppose to be assisting me. londi ********** 953

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