TELKOM always offers terrible service

<p>I had cancelled my account in 2016/05/30 and sent my cancellation to ********** as requested by Telkom representative as I had moved out of the place I used stay and could no longer use it. I was told it would take 72 hours to process. So I paid up my account a few days later. However, now im getting smses stating that I owe money. I contacted Telkom 3/4 weeks in attempt to resolve the matter as I had thought the account was closed but I'm sent from pillar to post and now they sent my account to debt collectors. I emailed these two Telkom ********** and ********** who promised to resolve the matter three and two weeks ago. However, nothing has been done since. No feedback and no progress. </p> <p> </p> <p>I will never use Telkom again. This beyond horrible and it is not the first time. </p>