GK
Geoffrey K

1 reviews | Active since Aug 2011

30 Jan 2016, 11:11

Telkom all Talk No Action

No phone now for two weeks despite reporting. Always fobbed off by call centre (when you can get through to them, which is 1 in 5 attempts). Refernce numbers mean nothing. So called escalation means even less. Telkom deserves to be boycotted until they go insolvent: a telecommunications e-toll action. Telkom is just another aspect of the terrible service levels in this country, worsening daily as the fish rots at the head.

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Replies (1)
Telkom
Telkom's reply30 Jan 2016, 11:40
Official
Hello coltreas,

We are very sorry for the inconvenience caused.

This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.

Should you need to contact us, please do so via email: ***.

Your reference number is: SM194456.

Kind Regards
Gadija
Telkom Social Media Team