1 reviews | Active since May 2016
Telkom aka stupid
<p>I sent a cancellation request for my adsl line and data. Idiots go and an cancel my voice line as well, now they tell me I must wait 20 days for the line to be reactivated, can they get any more stupid!!!!</p>
Hi yaseenkhan26
Thank you for making contact with us and bringing this to our attention.
We can confirm that the request had in fact been tasked to our Mobile team to attend and advise accordingly. We do apologise for the delay. Please be assured that we have escalated the query and we have requested feedback be provided as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Hi yaseenkhan26
Thank you for making contact with us and bringing this to our attention.
We can confirm that the request had in fact been tasked to our Mobile team to attend and advise accordingly. We do apologise for the delay. Please be assured that we have escalated the query and we have requested feedback be provided as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
I hope I am not going to see an activation charge on my invoice, and can I have an ETA of when my voice line will be activated? I cannot wait 21 days because telkom *****ed up.
I hope I am not going to see an activation charge on my invoice, and can I have an ETA of when my voice line will be activated? I cannot wait 21 days because telkom *****ed up.
And today I get a invoice for 04 July to 03 August 2016 for DSL Fast and Evening and weekender plan.....How can you bill be for something that you cancellled, Telkom should change their name to TelDom
And today I get a invoice for 04 July to 03 August 2016 for DSL Fast and Evening and weekender plan.....How can you bill be for something that you cancellled, Telkom should change their name to TelDom