BD
Bjorn D

1 reviews | Active since Mar 2009

14 Jun 2018, 06:43

TELKOM AKA HELLKOM

Would prefer to give zero stars Telkom is the most useless organisation on the planet, nothing gets done, employees can only log info on 'The System' and no one has the ability to get things done. Open Serve are just the same. Many months with no lines and escalations and phone calls every 2 days and NOTHING. They ensure you cannot get hold of a manager, its disgusting actually. Sipho Maseko you are obsolutely uselss, Telkom is representitive of that.

This is not just one line but 3 lines I have had an issue with.

0
Replies (3)
Telkom
Telkom's reply25 Jun 2018, 13:52
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number, contact details and also your query, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

BD
Bjorn D's update28 Jun 2018, 15:09
Reviewer Update
*** - please let me know if I Can invoice you for the negative affect this has had on my business ***/*** - numbers were down for 2 months - called several times an no credit yet well done telkom on such a sterling job
BD
Bjorn D's update29 Jun 2018, 16:17
Reviewer Update
Please dont bill me for *** either (bill reveived today) - you can credit my accounts entirely until such dates as full service has been restored