Telkom 'A'hole

I have been trying to cancel my LTE contract witch has expired. All the phone umbers on the Telkom web site dont work. When I eventually did get someone I was told that I need to use an OTP pin that was sent to the router. Problem The router is about 100 KM from me, they then said that they would try do the cancelation for me and send me an email to confirm Problem 4 days later and I still don't have an email from them. I fear they will debit me AGAIN for a service i don't want. as a said note, \about 5 years ago I reported a faulty ADSL line I was told that they would contact me to arrange LTE. I an still waiting I eventually did my own. Strangely about 4 weeks ago I get an SMS to say my fault was been attended to. Well I pity anyone who uses telkom as they are a bunch of 'A' holes Thank goodness I plan to leave this sick sad country