telkom agents Promise the world but can't technical department can't deliver

<p>I have reported over a month ago that i'm paying for 4 Meg line but only getting 1.97 at most . After the technical department had finished sorting out the internet problem - it dropped to between 1.26 and 1.5 Megs . I reported the problem again and they promised a technition is on the case . Now that the " problem has been resolved " sms that i got --- i now get 0.6 to 1.76 Megs AND i no longer have a telephone line that works BTW i did report this and i got a sms to say the problem was resloved --WHAT----Resolved ?????. The friendly agent at telkom help line said it's normal to get about 2 Megs internet --- so why have i been paying for 4 Megs ??????</p> <p>How do i completely cancel all my Telkom products as it seems everytime a technition ---RESOLVES the problem that it only gets worse</p>