KJ
Kyle J
1 reviews | Active since Jun 2014
05 Jun 2015, 09:09
Telkom Agent No Show to install the line
The technician was supposed to come and install my phone line/ADSL line on the 4/06/2015 after two SMSes and two phone calls confirming the date and that I would need to be there the whole day and DID NOT SHOW with no notice. I would like to know why I had to take a day off work to be there for \a whole day appointment"when no one was coming??? Secondly"
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Telkom's replyOfficial
05 Jun 2015, 10:01Hello kjrjessop,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM115865.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM115865.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply05 Jun 2015, 10:01
Official
Hello kjrjessop,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM115865.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM115865.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***