KH
KIM H
1 reviews | Active since Jul 2010
15 May 2015, 11:46
TELKOM against the consumer protection act
<br> When attempting to cancel the data part of an ADSL package for my son's line i was informed that Telkom has their own laws which are contrary to the laws of the country. They insist on a 30 day cancellation period where the consumer protection act demands of credit providers a 20 day cancellation
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Telkom's replyOfficial
15 May 2015, 12:39Hello kimgouvea,
Thank you for your post.
Kindly be advised that we are currently looking into your Cancellation issue and we will revert back to you with feedback.
Your Social Media reference number is SM111015.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently looking into your Cancellation issue and we will revert back to you with feedback.
Your Social Media reference number is SM111015.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Telkom's reply15 May 2015, 12:39
Official
Hello kimgouvea,
Thank you for your post.
Kindly be advised that we are currently looking into your Cancellation issue and we will revert back to you with feedback.
Your Social Media reference number is SM111015.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently looking into your Cancellation issue and we will revert back to you with feedback.
Your Social Media reference number is SM111015.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***