1 reviews | Active since Apr 2017

19 Sept 2017, 21:46

Telkom Again...and Again....and AGAIN

3 months of struggles now with a dropping line, I can't use internet for work and have had three technicians come out (albeit nice guys) that left here with a promise to fix the line and not a word back. Telkom doesn't follow up until you pester one of their poor people on the phone and eventually lpse your s^#t with them who aren't really responsible, and then your name gets bumped up. And yes, they do phone you after you **** and moan here on Hellopeter but I swear to all that is holy of you ring me awake at 6 in the morning again I'll lose it!! And only to tell you "yes, you have a fault number and we are looking into your issue" 3 MONTHS!! You're not looking into anything. I like to believe there is a little ray of hope left in SA for this, but with the atrocious service from Telkom I wonder why I am wasting my time. If my line isn't sorted by the end of the month I'm throwing in the towel and will pay triple not to have to deal with this BS. So anyone looking for advice on which way to go Telkom aint the way

0
Replies (1)
's update01 Oct 2017, 19:56
Reviewer Update
Two weeks further and nothing, a generic reply to this complaint, but no follow-up after several calls. Can't believe the state of Telkom, absolute *******.