EJ
Ebrahim J
1 reviews | Active since Mar 2012
10 Nov 2015, 14:50
TELKOM AGAIN WORST SERVICE EVER
NOSIPHO IS A TEAM LEADER BUT IS LESS PROFFESIONAL THEN HER SUBORDINATES HOW DOES THAT WORK, LISTEN TO CALL ***<br> MY LINE INSTALLED ON THE 2ND OCTOBER 2015 BUT IM CHARGED FROM 8TH SEPTEMBER 2015, NOW A DISPUTE IS LODGED AND IM TOLD BECAUSE OF TELKOMS HUGE BACK LOG I MUST JUST PAY EVEN IF ITS CLEAR THAT IM CHARGED INCORRECTLY I MUST JUST PAY CAUSE THE BACKLOG WILL CAUSE THE QUERY TO TAKE 4-6 WEEKS TO BE RESOLVED, IF I DONT PAY I WILL BE DISCONNECTED AND MUST PAY A RECONNECTION FEE, WHY THE HELL MUST I SUFFER FOR YOUR BACKLOGS AND INCORRECT BILLING, FROM MY FIRST INTERACTION WITH TELKOM TO MY LATEST NOT ONCE WAS I SATISFIED EVER.PLEASE TAKE CARE OF YOURL CUSTOMERS PLEASE
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Replies (1)Telkom's replyOfficial
10 Nov 2015, 16:12Hello ebrahimj,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166306.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166306.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply10 Nov 2015, 16:12
Official
Hello ebrahimj,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166306.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166306.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
