MJ
Marius J

1 reviews | Active since Sept 2015

14 Oct 2015, 14:21

Telkom again who else!!!

After nearly two months of waiting to upgrade 3 reports on Hallo Peter and about 10 stores visits I still can not upgrade. They phoned me last week and did my upgrade over the phone. The consultant then told me that they have stock of the Samsung S6 edge and I will receive it within 7 working days. After 7 working days I phoned them and guess what? They are telling me they do not have stock!!!! Pathetic!!!<br> I also see I am not the only one with this issue there is a lot of people with the same frustration. DO NOT GET A TELKOM MOBILE CONTRACT after you have a signed contact they don't care anymore. Don't understand hoe they advertise new contract and deals on TV if they do not have stock of anything.

0
Replies (1)
Telkom
Telkom's reply14 Oct 2015, 15:36
Official
Hello Max35,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is still: SM142422

Regards
Luleka
Telkom Social Media Team