CM
Catherine M
1 reviews | Active since Oct 2015
13 Oct 2017, 14:17
Telkom again totally useless
I canceled my ADSL line with Telkom on 14 July 2017. I sent them the cancelation form and copy of my passport as required. Despite this, they keep sending me monthly invoices. I have emailed them a couple of times, but they don't even bother answering. Telkom people, if you read this - don't bother sending your invoices. I will not pay them!!!!I don't owe you any money, so stop wasting your time and mine
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Telkom's replyOfficial
19 Oct 2017, 10:35Hi cmauvais,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply19 Oct 2017, 10:35
Official
Hi cmauvais,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,