Telkom again!!! the service is pathetic!!!

<p>On the 25th of July 2016 I was involved in a smash and grab, a few hours later I called Telkom Mobile and requested that my phone gets blacklisted and that the account should be blocked. The service from day 1 regarding this incident has been horrific. The sim swop took more than a week. Thereafter I received a bill of R33 000 .00 !!!! which was ridiculous, besides my phone being ****** I have a spend limit on the contract for R500.00. So please tell me how did the bill get to R33 000.00. I called the called centre on numerous occasions logging this query and to date I have not received a response. I have further requested that Telkom stops the debit order and as usual they do not listen and the debit was processed against my account, I reversed the debit order and this is indeed *****…..how more must I explain this. I then get an sms late yesterday afternoon advising that my mobile services will be interrupted due to non-payment !!! are you guys crazy………resolve the problem on hand pls. Telkom is a circus and I don’t think you know anything about problem solving or customer service.</p> <p> </p>