Telkom Again Not Following Through

<p>On 4th May I called to request the process to SUSPEND my telkom line. I was told to send an email to suspend the account. With copy of ID and number to suspend – ********** – 7-14 days to suspend. No reconnection fee.</p> <p>I spoke to Amanda Amlanda on 04/05 around 10:42am. She could not provide a reference number</p> <p> </p> <p>On 30th May I sent an email as per the above.</p> <p> </p> <p>On 21st June (today) I called to confirm if it was suspended. I was told the frustrating story of how they do not suspend and that the line is still active. </p> <p> </p> <p>Telkom is taking my money for something I asked to be stopped and am not using!</p> <p> </p> <p>Assist urgently</p> <p> </p> <p> </p> <p> </p> <p> </p>