Telkom, again and again, consistently disappointing

Conflicted on how Telkom works. You have one consultant going an extra mile to resolve a case (Zamile Buyese @Technical- thank you). Then you have another consulted completely negating what has been advised.

I have ordered fiber connection from Telkom a month ago and still no delivery. Telkom has given me a run around on why my order never got to me. Order number ***A (Xolile said the order will be fulfilled last week Friday -05/08/2021) TIN ***

Cleary Telkom does not need my business. This is very sad because I like Telkom