Telkom - again

Telkom has really outdone themselves in poor performance this time. My ADSL line has been down for over a week. When I phoned to lodge the fault last Saturday, I was cut off twice, mid sentence. (Note the irony here). Luckily, the third attempt was successful and I was informed that someone would phone me back to make an appointment to come out and check for the fault as it appeared as if it was with the actual line. Someone dutifully phoned me (on Tuesday), but when I told them that I can only be at home after 14h30, I was told that then they can only come out on Saturday because "they don't know how long they will be". I don't have the energy or patience to argue with ******** people, so I agreed to the Saturday appointment. Saturday has come and gone - no Telkom. But all is well. My fibre will be installed this week. Telkom - never again!