Telkom Again

As you web contacts don't work again...... <br> In July 2014 I asked Telkom call centre if I could migrate / upgrade from 10+10 to 15+15. Confirmed with no cost. December 2014 they still could not get it done. They decided to cancel the contract and gave me a 15+15. the contract was not cancelled as promised nor was the new one activated until February 2015. The modem packed up and Telkom said it could not be repaired even though it was under warranty and charged me for looking at it. Now I have just received a bill for termination of R816.67 after I was told that there would be no charge as Telkom could not deliver once again.....Please contact me via email not cell. Account ***