KvdB
Kevin van der Berg
1 reviews | Active since Sept 2011
12 Jul 2018, 20:15
Telkom Again!!
After being without a telephone line and internet for 6 weeks, it was restored 5 weeks ago but for only 4 weeks as my line went dead again a week ago. I reported it then but still no word from Telkom. They don't even have the decency to let you know why it is taking so long to repair! Absolutely pathetic service. Seems the majority of Telkom employers couldn't care about the bad name the company has and that the company is slowly dying and all of them will be without jobs in the future. I miss those days when you reported a fault and it was repaired within 48 hours. Nowadays it takes 6 weeks!!!!!!!!
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Telkom's replyOfficial
19 Jul 2018, 08:28Hello Fromb
The fault 48ANK060718 is awaiting the dispatch of the next available technician.
An escalation has been sent to our dispatch team for urgent assistance.
We awaiting feedback and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
Best regards,
Telkom's reply19 Jul 2018, 08:28
Official
Hello Fromb
The fault 48ANK060718 is awaiting the dispatch of the next available technician.
An escalation has been sent to our dispatch team for urgent assistance.
We awaiting feedback and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
Best regards,