1 reviews | Active since Jun 2012
TELKOM AGAIN!!!!!
<p>Every time I have a problem that requires any form of assistance from Telkom I end up at Hello Peter...Not that it ever helps!</p> <p>Once again, this awful 3G fixed line look-alike abomination I have (because I cannot have ADSL or fibre - IN JOHANNESBURG NORTHERN SUBURBS) is not working. No one at telkom knows how to give me the user name, reset the password or even assist me in finding this information or enabling me to do this for myself.</p> <p>I have spent a fortune on (what I assume is) ****** data wnd I asked Telkom to assist in resetting the apssword - Now I cannot use it at all!</p> <p>Is there any end to the frustration caused by these parastatals?</p>
Hello Marlene21
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello Marlene21
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Thank you Noleen!
Sadly this does not fill me with any feeling of confidence. We are heading for the weekend and I know that this will not be resolved until sometime next week. This department works less than office hours and when we do speak to someone they all tell us to do something different.
I am so over Telkom!
Thank you Noleen!
Sadly this does not fill me with any feeling of confidence. We are heading for the weekend and I know that this will not be resolved until sometime next week. This department works less than office hours and when we do speak to someone they all tell us to do something different.
I am so over Telkom!
So nothing happened! Someone supposedly did something but we still did not have access to our modem, could not reset, had no connection etc. Finally went to the Telkom direct store. They pout the SIM in a phone and reset the password. They then offered the phone (at a cost) or a two year contract. I do not want either. I took the SIM out, put it back in the modem and went home.
Our 3g internet is now open for any Tom, **** or Harry to use as they sit on our pavement.
Gotta love Telkom and their lack of service or options. Northern suburbs, no ADSL, no fibre? Really?
So nothing happened! Someone supposedly did something but we still did not have access to our modem, could not reset, had no connection etc. Finally went to the Telkom direct store. They pout the SIM in a phone and reset the password. They then offered the phone (at a cost) or a two year contract. I do not want either. I took the SIM out, put it back in the modem and went home.
Our 3g internet is now open for any Tom, **** or Harry to use as they sit on our pavement.
Gotta love Telkom and their lack of service or options. Northern suburbs, no ADSL, no fibre? Really?
And still nothing! I am not surprised!
And still nothing! I am not surprised!