Telkom (again...)

<p>I signed a two year internet mobile contract with Telkom ( ********** 610), which came to an end three months ago. The deal was for R99 a month, To my astonishment I was suddenly charged R400+ once it it expired. Never had I any communication or bills from Telkom during that period. I complained (online on MyTelkom), disputed the amounts and conduct and received a text message (case number ********** 9) that the contract expired and will be charged at that price unless I renewed cancelled. I did cancel. I was also told (in the text message, not an email as I asked or a telephone call) that the credit will be put on my account and no debit orders will go off. Another debit order went off four days ago, which I disputed with my bank. I tried to contact Telkom online with their message system, but to no avail, one just get kicked off agter two or three minutes. I went in to Telkom branch in Claremont, where I was told they don't deal with payments and bills anymore. I made use of their one phone (there was a que of three people to use the one phone) for 30 minutes and was just put on hold where a mechanic voice "thanked" me for being a "valued" customer. What is one to do?? I am not going to pay my landline bill until the mobile issue is fixed - that credit that was unduly taken from my account needs to be transferred and then I will address the landline. </p>