cC
coertzen C

1 reviews | Active since Dec 2016

01 Dec 2016, 12:16

TELKOM ADSL & VOICE LINE DEAD FOR ALMOST A MONTH! - TELKOM

<p>My landline/ADSL has been dead since 9 November 2016 (the date I first reported the fault). I've received a reference No 230CTK091116. I have sent inbox messages on Facebook to Telkom on their page. I've been to the Telkom Store in Menlyn two weekends in a row. The fault has allegedly been escalated under reference number 916112. Every time I get the same nonsenical/automated response saying that a tech has been assigned. Yesterday I called 10210 again. The consultant promised to contact the technician and call me back. None of them did. I am sorely disappointed in the lack of feedback and lack of service. Utterly disgusting.</p>

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Replies (4)
cC
coertzen C's update03 Dec 2016, 09:12
Reviewer Update

Line atill not wprking.

cC
coertzen C's update04 Dec 2016, 08:30
Reviewer Update

Line still dead.

cC
coertzen C's update05 Dec 2016, 06:57
Reviewer Update

Line still dead. Worst service EVER!

cC
coertzen C's update07 Dec 2016, 09:53
Reviewer Update

Line still dead. Every time I get the same lame response telling me a technician has been assigned. I don't believe that any more. Sadly.