TELKOM ADSL Upgrade, Existing client do not mean anything to TELKOM

I have a contract that are due to be canceled upgraded or what so ever. I have payed R 849 for 24 months and had problems the first 2 months of the contract where i was billed R2499 at a time witch is fine and after a lot of time spend on the phone was resolved.

But now here is where the fun starts I called the call center to find out now that my contract is over can they just transfer me to the same 10 mbps contract that is on promotion now and there is no why that it can happen i need to cancel my contract and apply for a new one to be able to qualify for this deal. So after 2 years of paying and reporting ****ty network speed it seems to me that Telkom does not give a dam about any after sale service and do not care about existing customers.

No I ask my self why do I still call the call center 2 times and try to find out what I can do if noting will happen. If you go to any other service provider and your contract is due if you upgrade or downgrade they will still help you no matter what.

TELKOM do not even call you to say that your contract is ending so I do not know will I be paying this price forever or what.

I hope someone in Telkom will contact me to sort this out, I do not think anything is going to happen.

Let see