QB
Quinton B
1 reviews | Active since Sept 2018
17 Sept 2018, 13:37
Telkom ADSL TO FIBRE EPIC FAIL - Absolute Mess save your time and money and go with another ISP
Started this process beginning of August and as at today 17 September 2018 I have not had my Fibre line up and running......rather my ADSL line reconfigured to the new router which arrived almost a month ago. Last Thursday my ADSL line was made inactive and for the past 5 days had no Internet connection. Telkom blames Vumatel and Vumatel refers you back to Telkom. Endless promises with no feedback you wait forever on a phone and even when escalated does not receive any urgency. Telkom service to put it mildly sucks, ADSL to FIBRE going on 2 months to have activated.
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Quinton B's updateReviewer Update
27 Sept 2018, 11:15Hi if you noted the heading of my complaint the issue is not relating to my ADSL line but rather my fibre line that is still not active. Please could the fibre activation be looked at asap as it still is not active
QB
Quinton B's update27 Sept 2018, 11:15
Reviewer Update
Hi if you noted the heading of my complaint the issue is not relating to my ADSL line but rather my fibre line that is still not active. Please could the fibre activation be looked at asap as it still is not active