Telkom ADSL - terrible service

<p>2 Faults logged in the past two weeks. I get the reference number, monitor the progress, and then it says resolved. On both occasions, it wasn't. My ADSL is running at half speed for since the end of last month. Your contact center is hopeless as I never get to speak to a consultant and forced to use the automated service. </p> <p>The reference numbers are as follows:</p> <p>1CWK030817 logged on the 03/08/2017</p> <p>1CWK070817 logged 07/08/2017</p> <p>Time to look at an alternative provider. </p> <p> </p>