Telkom ADSL Support Useless
<p>Telkom does not care how long it takes to get your line fixed. I am not even sure why I am writing here. The Telkom guy who will respond will use a copy paste reply and it all looks good but where the rubber meets the tar bothing will happen. In one month my ADSL has been done for 14 days for the same reason. </p> <p> </p> <p>I rely on ADSL because we would not het fiber for a long time. Until then I will have to look at Mobile Data but that's also another issue. </p> <p> </p> <p>So to the pretenting Telkom. You are useless. And I pay you to be useless. </p>
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Telkom's replyOfficial
22 Jun 2016, 05:42Hi capeholidays-info
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have escalated the pending fault reference for tech to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply22 Jun 2016, 05:42
Official
Hi capeholidays-info
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have escalated the pending fault reference for tech to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,