Telkom adsl sucks stay away !

First because Telkom could never give me a stable speed on my 4mb line I upgraded to a 10mb line thinking problem will be solved Then I lost all my emails 12 yrs off because my Tin acc was changed. Then no internet at all for 5 days. Then finally got connected Friday 27 July worked fine till sat around 12 am. Speed dropped to around 1 MB. Called 10210 n they tried doing port reset n then nothing. The router wouldn’t sync anymore. Am told it’s a line issue. Handed over to a technician. Called every 5 hours been told it’s with technician. Sunday called 3 times told fault escalated with technician Still no internet. My kids are in campus need to do assignments etc Fault ref numbers ********** ********** /// ********** /// ********** /// Fault ref ********** 2 Fault escalation **********

What I don’t understand is why is Telkom fixing the same issue again and again. Why can’t they fix it properly once. Why do a temporary fix to last 12 hours. Do they expect us the client to just accept this type of service.

Been a Telkom client for over 14 years. My 2 meg line was better than all these new packages that were marketed and it seems cannot handle their infrastructure