telkom adsl specials
<p>First day of installation and already got bad service. Firstly id like to say your response is really bad if i did not phone to find out things i would probably never have gotten any responses back. And now you have specials running on uncapped adsl lines+free router but dont have any routers in stock,that your technitions ask me if i maybe have a router because he can't test if the line is working after i made it clear i dont have a route or any adsl. Atleast phone customers and let them know the installation cant be done because there is no stock of the routers or just say the routers are out of stock... </p>
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Replies (2)Telkom's replyOfficial
14 Dec 2016, 08:28Thank you for making contact with us.
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply14 Dec 2016, 08:28
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
's updateReviewer Update
15 Dec 2016, 16:51Still waiting on the router.
's update15 Dec 2016, 16:51
Reviewer Update
Still waiting on the router.
