NM
Neels M
1 reviews | Active since Jan 2012
01 Jul 2015, 07:08
Telkom ADSL Request
I have logged a complaint with Telkom on the 18th June (Order no: ***) with Reference number: SM118687. I received feedback that this matter has been escalated to their Technical Team, feedback will be provided. Until today, 01st Julky, Nobody have contacted me.<br> What is the problem with Telkom, can't they deliver? I requested to have an ADSL line installed, but for some reason, which I can't understand, they just ignore the request and refuse to give me proper feedback. Is it so difficult to install cables for an ADSL line??<br> I hope this time I can get feedback.
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Telkom's replyOfficial
01 Jul 2015, 10:01Hello Neels01,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,
Telkom's reply01 Jul 2015, 10:01
Official
Hello Neels01,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,