1 reviews | Active since Jan 2010
TELKOM ADSL REPAIR SERVICE SUCKS!
I currently pay for a 4Mb ADSL line with Telkom and my ISP is Mweb. For almost 4 months, I get download speeds of less than 0.4Mbs. Why?<br> <br> I have reported the fault to MWEB, for reports it Telkom. Telkom sends out a technician two days later and then without doing anything and sometimes making things worse, they close the fault! ***! <br> <br> These are the faults:<br> My ADSL line drops<br> It is currently set at 1Mbs as opposed to 4Mbs<br> It is not syncing<br> It is extremely slow<br> <br> This is now the 5th time I have reported the fault to Mweb and Telkom and I am highly frustrated. <br> <br> Are there no competent technicians working at Telkom? Why am I paying for a service and being provided with an inferior product? <br> <br> I work from home and this is affecting my work. When will it be sorted out? <br> <br>
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM122716.
Regards,
Joshua Mnisi
Telkom Social Media Team
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM122716.
Regards,
Joshua Mnisi
Telkom Social Media Team
