1 reviews | Active since Sept 2015
Telkom ADSL problems for the last 7 months.
I have been struggling with Telkom for about 7 months now. I get intermittent disconnects, slow internet and I basically have >200ms pings to servers which should be about 30ms. Doing anything latency dependent is impossible.<br> <br> Each time a Telkom representative calls me and lets me know they worked on my line or the exchange and it should be fixed now. The Ticket is set to resolved and I have to start at square one again trying to get the fault escalated so that someone will actually look into it.<br> <br> I am fed up! I have waited in 30min call center queues more than i can count.<br> <br> I want it fixed, this has been dragging on way too long.<br> <br> My current fault reference number is: 564CWK260815. You will see I have had multiple faults logged over the last 7 months.
Thank you for making contact with us.
Be assured that technical team will look into the fault number: 564CWK260815 and assist further.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact with us.
Be assured that technical team will look into the fault number: 564CWK260815 and assist further.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team
