Telkom ADSL & Phone line off 5 weeks now

Telkom line still dead now going for 5 weeks. I was given escalation no 841612 I was told that my ADSL and telephone line will be fixed on 31 March 2016 nothing happened. I am calling daily to hear what is going on just to hear conflicting versions of what is done to fix my line, I have heard the technician is working on my line since Tuesday 2016-04-05 and Wednesday 2016-04-06 only to hear Friday 2016-04-08 that a technician was assigned to my fault on Thursday 2016-04-07 so the question is why all the different stories. How is it possible to wait so long to get service.<br> <br> Lastly Telkom Social Media Team [[ DO NOT REPOND TO THIS YOU ARE ALSO USELESS]]<br> <br> Telkom Social Media Team is just pulling some sort of public relations stunt by replying to Hello Peter messages so it looks like there is a response to complaint from a customer, but when you reply on the Telkom Social Media Team response nothing happen IT IS LIKE YOU SPEAK TO THE DEAD.<br> <br> Telkom management I really hope someone who still care about the Telkom brand see this and tell me how long should I still wait for my services to be restored.<br> <br> Fix my line and ADSL ??????