DN
DEENAN N

1 reviews | Active since May 2016

19 May 2016, 09:37

Telkom ADSL Pathetic

<p>I've always had issues with our telkom ADSL line. On Monday I logged a query for it to be fixed as the issue is always intermittent. Yesterday I received an sms to say that they closed the origin log and opened a new log. Today I called to follow up and they said they don't know when it will get fixed since I only logged this yesterday. Log numbers are *** and 55crk180516</p>

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Replies (1)
Telkom
Telkom's reply23 May 2016, 08:46
Official

Hi Deenan1987

We have made some changes on your profile with regards to the line stability.

Please reboot the ADSL modem and check the service status.

Should the problem still persist, please do not hesitate to notify us.

Your reference number is SM235709 .

We apologise for any inconvenience caused.

Kind regards

Igsaan

Telkom Social Media Team