Telkom ADSL outage now more than 50 days and counting

<p>Telkom is really extremely slow to fix problems.</p> <p> </p> <p>You log a fault and nothing. Dead. </p> <p> </p> <p>When you get them to start working - eventually on a fault - the guys are really nice and try their best.</p> <p> </p> <p>But if they leave then it's like the living departed. You cannot get Telkom to talk to you. I have not tried a psychic.</p> <p> </p> <p>Our line was out for 45 days - last month.</p> <p> </p> <p>Then Telkom did a great job to (try and) fix it.</p> <p> </p> <p>14 days after they fixed the problem my ADSL ping pushed 2000 to 3500 ms. And speed to less than 1.</p> <p> </p> <p>My ISP Webafrica logged the fault early last week. And I knew it would be a miracle to see Telkom within 48 hours. And this is not proven true. </p> <p> </p> <p>Every second day I would phone Webafrica to reset my port. Then my line would work for a day or two. Then ping of 2000 to 3000 ms. I would phone Webafrica and they reset the port. You get the idea?</p> <p> </p> <p>Today the same. I phone Webafrica and they reset the port. 5 Mins later ping of 2000 to 3000 ms, and I phone webafrica. They reset the port. 5 mins later I phone webafrica. They rest the port. 5 times later and I am sick and tired of this and so up-set with the Telkom.</p> <p> </p> <p>And I can nothing as there is no fiber and no LTE. </p> <p> </p> <p>I pay Telkom to be useless. </p>