Telkom - ADSL Ongoing Issue

It took over a month for Telkom to activate my ADSL line on an existing number. I eventfully found out that the ADSL has been activated but still no internet connection. My service provider informed me that Telkom needs to synchronize the line. So off to report another query with Telkom, this wasn't resolved and was informed it has been escalated and will be sorted out asap. It's going on to over a week now since it was escalated and still no internet.<br> <br> I also found out when querying all this, that Telkom went and migrated my telephone line from a home line to a business line, which I didn't request this but they say I did. What I did do was cancel a business line at the same time I ordered the ADSL for my home line.<br> <br> it's costing me a fortune on data and I'm paying line rental and the service provider for something I'm not utilizing.