YS
Yusuf S
1 reviews | Active since Nov 2009
13 May 2016, 12:21
Telkom ADSL not working
Logged 2 faults online on the 11 March but it got closed almost immediately with no response. Had to log another fault by calling the call centre on the 17 March. Fault no: 444CWK170316 Since then i called the 10210 multiple times with various answers from the call centre agents. Went to a branch to ask for assistance in this matter. They only escalated the request with no communication. Telkom expect me to pay them for a service which is none existent. I need someone to give me an honest answer and provide me with a time to complete. Kind Regards Yusuf
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Telkom's replyOfficial
16 May 2016, 09:06Hi ysaban, Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM222781
Regards
Luleka
Telkom Social Media Team
Telkom's reply16 May 2016, 09:06
Official
Hi ysaban, Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM222781
Regards
Luleka
Telkom Social Media Team