Telkom ADSL Nightmare!!!

My husband is a a partner at a restaurant in the V&A Waterfront and they have been without ADSL for almost a week now! This means NOTHING works. If there is no internet, everything stands still. Their point of sale does not function correctly, they cannot pay staff or suppliers to name but a few key functions a business needs to perform on a daily business to be able to run. Yet Telkom does not care that they are seriously affecting the income generated by the business that pays their Telkom bill on time every month. They have been giving them the run around all week saying the line is fixed when it clearly is not. My husband has tried everything from their side spending so much money on getting IT and cabling technicians out to fix a telkom problem! They need a telkom tech there on site ASAP!!! And now it looks like someone is only going out on Monday. So a whole weekend of chaos again for the restaurant. Absolutely Speechless at this incompetence!!!!