JT
Juan T

1 reviews | Active since Apr 2015

04 Dec 2016, 12:52

Telkom ADSL line Time-out/drop

<p>Good Day,</p> <p> </p> <p>My telkom ADSL keeps timing out consistently. every 3-5minutes. When I called telkom they advised that nothing was wrong. Every single time I attempt to do anything on my browser it drops. The speed is fine the ping is fine however It keeps timing out.</p> <p> </p> <p>Case logged: 262cwk031216</p> <p> </p> <p>Please can someone assess the exchange problem.</p> <p> </p> <p>Thank you.</p>

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Replies (1)
Telkom
Telkom's reply05 Dec 2016, 09:40
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***3.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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