Telkom ADSL Line Sync Speed Still Not Resolved!!!!

Please Assist<br> <br> Please see Posts placed on 27Th of December 2015 @ midnight and 2nd January 2016 @ 09:40.<br> See the links below<br> http://hellopeter.com/telkom/complaints/telkom-adsl-line-sync-speed-***<br> http://hellopeter.com/telkom/complaints/telkom-adsl-line-sync-speed-still-not-resolved-***<br> <br> Fault numbers are *** and 1348CRK221215,<br> Fault number *** was logged on the 18 Of December 2015 and Fault number 1348CRK221215 was logged on the 22 Of December 2015.<br> <br> Please see the response on that post with reference number SM181673.<br> <br> I have phoned the call centre on numerous occasions after this to follow up on the progress, the only response i receive is that a technician will get in contact with me.<br> <br> Till today i am still awaiting for feedback in regards to get this issue resolved.<br> <br> No new reference numbers numbers were given.<br> <br> Can this issue please be resolved A.S.A.P.