telkom adsl line not working

This is my second complaint to hello peter with regards to telkom I have complained about my ADSL line not working properly for about two months during this period I have logged the fault with telkom about 12 times with technicians coming out to repair but leaving with nothing different every time empty promises are made with no one returning as such I still have the problem . During this whole procedure my line was also cancelled by someone by the name of Mpho a call centre staff member by mistake after getting it through to them that I never requested it to be cancelled and I wanted it on they promised to escalate the problem and have it switched on by the weekend after a couple of empty promises yet again it took a week whivh was the original time given for the line to be installed again . Then we still had no Adsl available only intermitted line then they also decided that we could receive calls but could make no calls which they also said I put on the phone myself after explaining I did not I was told a technician would come out they could not help me at the call centre two days late a technician arrived who promptly told me its not something he can fix a call centre staff