1 reviews | Active since May 2017

29 May 2017, 16:16

Telkom ADSL line installation

<p>I have placed an order for internet over the phone at my home and an ADSL line is required to do this. It was placed on the third of May 2017 and have now gotten inpatient, every time I call they tell me that it is still under investigation and that there isn't enough space to add more users to the ports and now I am on a parking list and was informed that only after I am no longer on the parking list they will let me know when they will do the installation of my ADSL line. I have been calling countless times and one would think that by now I shouldn't be on a parking list anymore. I have a reference numbe and would just like this matter resolved.</p>

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Replies (1)
's update02 Jun 2017, 08:16
Reviewer Update

I would appreciate to hear from you as I have phoned telkom again and they say that I am still parked and that it can take months. I can build a house in a month and the lady I spoke to tells me that it can take months just to install a line at my house! I am tired of hearing that someone from telkom will contact me as soon as I am off the parking list, I have been a happy customer of telkom mobile for a while now but this is just terrible service that I am getting as an existing customer.