WF
Warren F

1 reviews | Active since Nov 2015

09 Nov 2015, 13:39

TELKOM ADSL LINE INSTALLATION

I have been waiting for a ADSL line to be installed on my premises for 2 months now.<br> Every time I call, I am told to wait a week or a few days, and this has been going on forever.<br> Another excuse I am given is that the matter is with the technical department and there is not much they can do. <br> I have escalated the matter a million times, but it does not really help.<br> <br> You ask for the technical departments number and they cannot give it to you.<br> <br> My service advisor is ALWAYS on training and she is NEVER at her desk. I need this to be sorted asap and there is just no support from Telkom's side.<br> <br> <br> <br>

0
Replies (1)
Telkom
Telkom's reply11 Nov 2015, 08:10
Official
Hello AVandBeyond1,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM166522
We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team
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