Telkom ADSL line installation

I ordered a new adsl line installation in-store at your Canal Walk store in Cape Town on 3/1/2016. I filled in the customer application form of which I was given a copy. The sales consultant said I should be contacted by a within two weeks who will arrange a date for the installation.<br> <br> After two weeks passed and no communication whatsoever from Telkom I called them to find out what the status of my order was. Telkom had absolutely no record of any of my details on their system. even though I have the copy of the application as proof. I then had to resubmit all of my details over the phone, after this I was sent an order number: ***. So this is the only progress after two weeks. I find this service unacceptable on Telkoms behalf.<br> <br> I expect my order to be prioritised to where it should be after two weeks. At the moment I'm spending R400 a week on a 3G ****le so I can communicate with some of my colleagues from Vietnam and Thailand and I cannot afford this. Please assist me.<br> <br> Thank you,<br> Chad