Telkom Adsl line down for almost a month

<p>once again there's an issue with Telkom, and they don't even bother to fix it.</p> <p>my Adsl line is down since 15 of February 2017. When I went on their website to log a call, I saw a notification saying that they are aware of the issue and busy investigating it. </p> <p>On the 25th of February I called them and they said yes they can see the line is not synching and their technician will test the line and will provide me with the feedback. Reference number was given - ********** 83</p> <p>must I say, that I haven't received a word or a feedback from them.</p> <p>i called them again today - 4th March and I heard the same story that the technician will test the line and if necessary will come to my house to see the line. Another reference number was given - 130CRK040317</p> <p>this is pathetic and unprofessional, and unfortunately that's the service you get from telkom.</p>