TELKOM ADSL LINE AT WORK

Good Day

After calling Telkom Again,,, and again ,,, and again...... and they do not respond to your problem, then you start to get fed up... I'm working as a Assistant Manager by a Store across Vaal Mall in Vanderbijlpark. For more than two weeks our Telkom Landlines have been down,, when you phone they just tell you they are aware of the problem ......we are losing business,, but TO CROWN IT ALL we have been on a 4MB line with them. our download speed was then about 3.1MB/ps if we were lucky. We have phoned them and asked them for a UPGRADE to a 10 MB/ps line. They made our change and now we get 1.7mb/ps download speed.... I've asked them several times to dispatch a technician to come and have a look at the problem. The ONE CALL I made they even told me that we are only able to get up to a 4MB line in this area,, in a business park,, Opposite of the Vaal Mall. The systems we work on run on the internet the hole time so we are totally reliable of the LANDLINE aswell as the ADSL line!!!! Please I don't know if any other clients of TELKOM in this area have the same problem, but it needs to be sorted... *** (26 January 2018) *** (14 March 2018)

That Was not the Only times I phones them but that clearly state how long I've been struggling to get service out of Telkom.... At MY HOME I also use a TELKOM 10MB ADSL line and it works perfectly. THANK YOU TELKOM FOR MY EXCELLENT SERVICE WITH MY HOME ADSL LINE

I'm Sure the problem will be taken care of soon.

Kinds Regards Hannes