Telkom ADSL Line

This is now close to 10 MONTHS that I am struggling with Telkom, I requested a new Telkom ADSL line to be installed (was informed it takes between 7-21 workings days) of application - which was 16 June 2015. I've called the helpline on June 30th 2015 and was told I would receive an SMS within that week confirming my installation date and 2 weeks later...STILL NOTHING. I queried again in August/September and was told...there's no infrastructure, PLEASE BE PATIENT. I then queried again in December and was informed there's no available ports yet, Ports will ONLY be available in March 2016...yet the Technician that installed my landline said that wasn't true, THERE ARE PORTS AVAILABLE. I then queried again TODAY (15 March 2016) AND ONCE AGAIN I WAS INFORMED there's no available port. Can someone get the ball rolling in regards to getting my line converted to ADSL. This is ridiculous! My order number: ***A