TELKOM ADSL Line

Hi,<br> <br> We want to apply for an ADSL line in Elarduspark, Pretoria. Spoken several times to the call centre, saying that they are not able to process the request as there is a problem with the back office and the request cant be send through. The first contact was more than two weeks ago and yesterday they were contacted again. Still no resolution, just providing the same answer. Who can we speak to get this resolve and to get a ADSL line connected